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I’m not having much luck in two tries. An order Pfaff would have handled overnight or in 2 days is still dragging on in its fifth day. For the other order seemed to indicate they wanted me to pay extra 15% to get the part overnight, again something Pfaff seemed to do at no charge as I had gotten non-stock items overnight and no extras werer charged.
It’s worth the drive to Woodbridge (and I live in Oakville).
Got the parts, nice guys at the counter, all’s well that ends well, but 10 days for 3 small parts seems a bit long.
rdarlv – as a fellow memeber and also the GM at the dealership I would welcome the opportunity to discuss. We are always looking for ways to improve our level of service, especially to our fello club members. Would you be able to chat?
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